Fieldlens - FAQ
Answers to our most frequently asked questions.
34 articles
Fieldlens Mobile app - My post or update is having trouble syncing (Android and iOS)If any of your posts have not fully synced, you can manually sync them.
Fieldlens - How do I add text to a photo or drawing?Markup your media and plans in Fieldlens with text
What is a Fieldlens project and how is it organized?How is a Fieldlens project organized?
Fieldlens - Who can create a project?Project Organizers create and manage projects in Fieldlens.
Fieldlens - How do I rename my project?Editing a project name in Fieldlens
Fieldlens - Why does a project need a postal code?Project weather is determined by the project zip code.
Fieldlens - What does "People" mean in Fieldlens?The People page is your project directory.
Fieldlens - How do I remove someone from a project?Removing a user in Fieldlens
Fieldlens - How do I edit or delete the Project Locations?Project locations can be edited or removed by a Project Organizer
Fieldlens - What should I use for categories?Starter list of categories
Fieldlens - How do I edit a post?You can edit post details from both the web and mobile apps.
Fieldlens Mobile app - How do I reply to a post from my device?Add your photo and video updates to a post.
Fieldlens - I posted in the wrong project. How can I move it?You can move posts from one project to another from the web app.
Fieldlens - I’ve been invited to a project - why don’t I see any posts?I'm having trouble to see my project posts
Fieldlens Mobile - How do I create a task in Fieldlens?Add assignees to turn your posts into tasks.
Fieldlens - Why should I include "My company" in the To field when posting?Make posts visible to all your co-workers.
Fieldlens - When I send someone a post or assign a task to them, what does the email they receive look like?Posts assigned or sent to an email address that is not a Fieldlens user will receive an email.
Fieldlens - How do I find my drafts?Getting back to your saved posts
Fieldlens - Why do I see so many drafts in my "Drafts" quick filter?You'll see your own drafts as well as those of your coworkers.
Fieldlens - What does 'Void' do, and can I view a post marked 'Void'?Void removes posts from your Feed and reports, but you can still view them on the web.
Fieldlens - If all my drawings are in a single PDF, will they break up into individual files?Multiple drawings uploaded as a single PDF will be split up into individual drawing sheets.
Fieldlens - What do I do if an uploaded PDF drawing file has a status of "ERROR"?Troubleshoot drawings
Fieldlens - My Drawing files say they are Uploaded but I don't see them in the web app. Why not?Uploaded drawings will need to be processed before they appear in the web app.
Fieldlens - I’ve uploaded a large number of files. How do I know which drawings came from each file?Quickly see which drawings came from the same uploaded file.
Fieldlens - How do I know when my uploaded drawings are ready?Check the status of your uploads under Drawings > View Uploads.
Fieldlens - How long will it take to process my drawings?Uploading drawings to projects
Fieldlens - What is the maximum size of a drawing file that can be uploaded?You can upload a drawing file up to 250mb.
Fieldlens - How do I delete drawings from my project?Project Organizers can unpublish or completely delete drawings
Fieldlens - How do I view unpublished drawings?Unpublished drawings can be viewed on the web app
Fieldlens - Who else can see my exported reports?Fieldlens provides an automatic email record of every report you run.
Fieldlens - Can I see a list of all reports that I've run?Fieldlens keeps a record of all the reports you've run.
Fieldlens - How do I add weather to my report?Add weather to reports.