We’re introducing an exciting update to how you log in to your RedTeam products: Unified Login (UL). This new system is designed to simplify your experience, providing a single, secure account to access all your RedTeam products.
What Is Unified Login?
Unified Login is a new way to access your RedTeam products using one set of login credentials. Whether you use RedTeam Flex, Fieldlens, or TeamPlayer, you’ll no longer need separate logins for each product. Instead, you’ll create a Unified Login account, allowing seamless access across all your tools.
This change will improve your login experience by:
Enhancing security: Unified Login uses the latest security standards to protect your account and data.
Simplifying account management: No more juggling multiple usernames and passwords for different products or accessing multiple companies.
Improving accessibility: Use one login to access everything you need.
IMPORTANT:
If you have multiple logins or use more than one RedTeam product, carefully choose the email address you want to use for your Unified Login.
Once you set up your login credentials with an email, you won’t be able to change them later.
Make sure to pick the one that works best for all your RT products!
Migration period
The migration will occur in phases. Users will receive an email invitation when it's time to transition to Unified Login. We encourage you to migrate as soon as possible.
How the Migration Process Works
During the migration period, you must transition from your legacy credentials (your existing username and password) to your new Unified Login account.
Here’s how:
Log in with your current credentials:
Go to the login page of the product you want to log in
Use your existing username/email and password
* For RT Flex you also need the Company name
After confirming your credentials, you’ll need verify your email address. On the next screen, double-check that the email shown is the one you want to use going forward, and click Send the verification email.
IMPORTANT:
You can choose to Skip for now if you're not ready to migrate. However, keep in mind that legacy login screens will no longer be supported in a few weeks, so be sure to complete your migration as soon as possible.For RedTeam Flex users
If the email displayed isn’t your preferred one, log in to the product where you use that email. If you’re unsure which email is registered to your account, reach out to your company admin for assistance.
Follow the Unified Login setup prompts: After logging in, you’ll be guided through the process to create your Unified Login account.
You’ll need to verify your email address as part of this step.
After verifying your email address, you'll be prompted to create a new password.
Your new password must be at least 10 characters long. Must contain at least 1 number, 1 special character (e.g., !@$#%), 1 uppercase letter, and 1 lowercase letter.
After setting your new password, you'll be redirected to the Linked Accounts page. There, you'll see the account you just linked and have the option to connect additional accounts for all your RedTeam products.
Click Add Linked Account and choose the RedTeam product you want to link next.
Enter your existing login credentials for the selected product to verify ownership. A confirmation screen will appear—click Link this Account to complete the process.
Next, you'll find your accounts in the Linked accounts page for your 2 products (i.e: RedTeam Flex and Fieldlens)
Experience seamless access:
With your Unified Login account set up, you’ll use it to access all your RedTeam products. From the Linked Accounts page, simply click the Open button next to any product to navigate without needing to re-enter your credentials.
Considerations for linking multiple accounts:
RedTeam Flex:
If you have accounts with multiple companies, you can link them all to your single Unified Login.
However, you cannot link more than one account for the same company.
TeamPlayer:
If you manage multiple vendor entities, whether they share the same email or use different ones, you can link them all to your single Unified Login account.
What You Need to Know
Migration Timeline: This migration will take place within a set timeframe. Be sure to create your Unified Login account as soon as possible. If you haven’t migrated yet, we’ll send periodic email reminders as the deadline approaches.
Email Verification: As part of the setup process, you’ll receive a verification email. Make sure you have access to the email address linked to your account to complete the process successfully.
Need Help?
We're here to ensure a smooth transition! If you have any questions or run into any issues, feel free to reach out to our support team via live chat. You can also check out our Frequently Asked Questions below for answers to common concerns.
Frequently Asked Questions about Unified Login
What is the Unified Login update?
The Unified Login update allows users to access all RedTeam applications with a single login, eliminating the need for multiple usernames and passwords across different platforms.
How will this affect how I log in?
RedTeam Flex
If you use RedTeam Flex you will use your email address instead of your old Username. Unified Login will use the email address associated with your current account. If you have multiple accounts with different emails, you will need to select the one to use moving forward for all your accounts.
TeamPlayer and/or Fieldlens
Your Unified Login will use the email address associated with your current account. If you have multiple accounts with different emails, you will need to select the one to use moving forward for all your accounts.
Can I change my email address after setting up Unified Login?
No, once you create your Unified Login account, your email address will be permanently linked to that account. If you need to update your email, please contact support.
Can I use the same password as before?
Yes, you can use the same password, but we recommend setting a strong and unique password for security reasons. Keep in mind that the password is at least 10 characters long. Must contain at least 1 number, 1 special character (e.g., !@$#%), 1 uppercase letter, and 1 lowercase letter.
How do I reset my password if I forget it?
You can reset your password by clicking "Forgot Password?" on the login page. A reset link will be sent to your email.
What happens if I receive a password reset email that I didn’t request?
If you didn’t request a password reset, your account is not compromised. It simply means someone attempted to reset the password. If you’re concerned, you can reset your password as a precaution.
What if I already have an account in more than one RedTeam product?
You will be able to link any additional RedTeam accounts you have after you create your Unified Login account.
What happens if I share an email with another user?
Shared emails will no longer be supported. If multiple users currently share the same email, your company administrator must assign unique email addresses to each user or deactivate duplicate accounts before the migration.
What if I have two Flex databases/companies?
If you are currently logging in to two or more different RedTeam Flex databases, you will be able to link these accounts and then toggle between databases as needed after linking.
Can I switch between different companies in RedTeam Flex using Unified Login?
Yes, but to improve security, switching between different Flex databases will close your session on the previous company and open a new session in the selected company, you cannot have a session open on more than one company at the same time. If you still need to do this, you can open the second company on a different browser.
I was invited to Unified Login but didn’t set up my account in time. What should I do?
If your invitation expires, you can request a new invitation by contacting your company admin or RedTeam Support.
What happens if I don't migrate to Unified Login?
You won’t be able to access your RedTeam products until you create your Unified Login account. We'll send you several notifications during the migration period to make sure you migrate before the migration period ends.
As an admin, how do I track which users still need to migrate?
You can view user statuses in the user management section. Users without Unified Login will have a flag to indicate the status and you can work with your employees to have everyone migrated during the migration period.
Once the migration period ends, you can send them an Invite by opening their User profile and using the Invite user button.
As a Company Admin, can I still manage user roles and permissions after migration?
Yes, user roles and permissions remain unchanged. Only the login process is being updated.
What Happens When I Create a New User in My RedTeam Flex Company?
Any new user you add to your RedTeam Flex company will need to set up a Unified Login (UL) account. The process to create new employees/users has not changed.
The new user will receive an email invitation to create their Unified Login account.
They’ll follow the link in the email to set up their Unified Login by verifying their email and creating a password.
Once the Unified Login account is created, it will be automatically linked to their RedTeam Flex account.
Video Walkthroughs:
For a full walkthrough of how Vendor users can create a Unified Login account to link their TeamPlayer and Fieldlens accounts, Click Here