Error code

Message

Detail

Solution

500

Unsupported operation

The operation you’re trying to perform for a given entity isn’t supported. Operation XXX is not supported.

This error is not likely for RedTeam users to encounter for the integration.

600

Duplicate Request ID

The request ID you’re trying to use already exists in the QuickBooks Online Accounting API or QuickBooks Payments API. Our system detected the duplicate.

There is an existing project already using a specific ID. Change the name of the project to a different name not in use, then re-queue the item to push to QuickBooks Online from the RedTeam Go QuickBooks Log Accounting>QuickBooks Online Integration>Find the failed item>click the Requeue button on the right.

610

Object Not Found

The object ID you’re requesting doesn’t exist.

620

Txn ID Cannot Be Linked

The Txn ID (identified by XXX) you’re trying to use can’t be linked.

630

Duplicate Object

There’s already an object with some properties (for example, duplicate reference IDs). This violates the unique constraint of the object.

700

Parent Reference Invalid

The parent isn’t a valid reference.

800

Cannot delete object

The object can’t be deleted due to existing dependencies. Delete those dependencies first.

900

Parent cannot be child

The same object can’t be the parent or child of itself.

1000

Operation failed

The operation you’re trying to perform failed for the entity (identified by XXX). Operation XXX failed.

1010

Create Failed

The object you tried to create wasn’t created. Object creation failed, XXX.

1020

Update Failed

The object you tried to update wasn’t updated. Object update failed, XXX.

1040

Batch size exceeds allowed limit

The batch size for the batch request or BatchItemRequest is too big. The batch limit size is stated by the XXX value.

1050

Invalid Content Type

This error occurs when messages are sent through the Java Message Service queue. We only support XML or JSON formats.

Error code

Message

Detail

Solution

2000

Invalid or unsupported object name

The specified object name is unsupported or invalid. Object Name: XXX.

2010

Request has invalid or unsupported property

The specified property name (identified by XXX) is unsupported or invalid. Property Name: XXX.

2020

Required param missing, need to supply the required value for the API

The required parameter is missing in the request. Required parameter XXX is missing.

2030

Invalid ID

IDs need to be a valid number. This error can be for any entity or operation. Supplied value: XXX.

2040

Invalid String.

An element contains invalid characters.

Review the string. It may contain unsupported characters. Element contains invalid characters: XXX.

2050

Invalid String Length

A specified string length is either too long or too short. Minimum and maximum length defined in the error response. Min: XXX, Max: XXX, Supplied length: XXX.

2060

Invalid Date Format

The date format isn’t valid.

2070

Invalid Date

The date value must be a valid value. Supplied value: XXX.

2080

Invalid Number Format

The number format supplied isn’t valid.

2090

Invalid Number

The number supplied is the correct format, but the value isn’t supported by the API.

2100

Invalid Decimal Format

The decimal format isn’t valid.

2110

Invalid Decimal

The decimal supplied may be the correct format, but the value isn’t supported by the API.

2120

Invalid Type

The specified type isn’t compatible or supported by the API.

This error usually applies to entities that have categories or types. For example, items can have a “product” or “service” type.

2130

Invalid Request Id Format

The format of request ID is invalid and not supported by the API.

2140

Invalid Amount

The amount value isn’t supported by the API.

2150

Invalid Percent

The percent value is invalid and not supported by the API.

2160

Invalid Quantity

The quantity value is invalid and not supported by the API.

2170

Invalid Enumeration

The enumeration value is invalid and not supported by the API.

2180

Invalid String Range

The string range isn’t valid.

2190

Invalid Date Range

The date range isn’t valid.

2200

Malformed Website Address Format

The URL isn’t in the correct format. Supplied value: XXX.

2210

Invalid Email Address Format

The email address doesn’t conform to RFC 822 syntax rules. Supplied value: XXX.

2220

Invalid Currency Type

The specified currency type isn’t valid.

2230

Invalid Boolean

The specified boolean value isn’t valid.

2240

Invalid Number Range

The specified number isn’t within the valid range. Supplied value: XXX.

2250

Missing lines

You must enter at least one split line.

2260

MissingPostingType

A posting type is required. Valid values are Credit or Debit.

2270

MissingTaxApplicableOn

The TaxApplicableOn entity is required. Set it in the request payload. Valid values are Credit or Debit.

2280

MissingTaxAmount

A tax amount is required with TaxCodeRef applied.

2290

NegativeAmount

Negative amounts aren’t supported on transaction lines.

2300

Amount on debits not equal to credits

A journal entry you created or updated unbalanced an account. Balance the debits and credits for the account.

2500

Invalid Reference Id

The reference ID is invalid: XXX.

2600

Invalid Request Conflict Element in Request

Conflicting elements found in the request.

3000

Invalid Custom Field

The custom field for the specified object isn’t valid.

3200

Application Authentication Failed

The signature in the Oauth request has been changed and is now invalid. SignatureBaseString: XXX.

3202

EmptyField

Review the error message for the cause of the issue. Related to oauth_token.

4000

The query cannot be parsed, refer to detailed message for reasons

Review the error message for the cause of the issue. Query Parser Error: XXX.

4001

The query is invalid

Review the error message for the cause of the issue. QueryValidationError: XXX.

4002

The query could not be processed due to unexpected errors

Review the error message for the cause of the issue. QueryProcessingError: XXX.

Error code

Message

Explanation

Solution

5000

Deprecated field

The request has a deprecated field.

5010

Stale Object

The requested update is for a stale object. Client needs to refresh the object.

5020

Permission Denied

You don’t have permissions to access this feature.

5030

Feature Not Supported

The requested feature isn’t supported.

6000

Business Validation Error

Review the error message for the cause of the issue. BusinessValidationError: XXX.

6010

Invalid Account.AccountType && Account.SubType

You must specify either an Account.Account Type or an Account.Account SubType.

6020

Content length missing in request

Can’t find the content-length header.

6030

Upload request size exceeds allowed limit

The file size exceeds the size limit. Upload requests shouldn’t exceed (XXX).

6040

The file metadata must be of Attachable type

The submitted file metadata must be attachable. Supplied Type: XXX. Request parameter: XXX.

6041

Invalid Uploaded File

The uploaded file isn’t valid. Learn more about accepted attach images and note types

6050

The entity reference type is unsupported for Attachable

The entity reference type (specified by XXX) isn’t supported for attachable.

6060

Account.OpenBalanceDa te must be specified with Account.OpenBalance

A value for the Account.OpenBalanceDate field is required when specifying an Account.OpenBalance.

6070

Amount calculation incorrect in the request

The amount isn’t equal to the Qty * UnitPrice. Supplied value: XXX.

6080

No Name Provided

Fill out values for at least one of the following: Title, GivenName, MiddleName, FamilyName, DisplayName, Suffix.

6090

Discount Line missing required info.

A discount amount or percent is required.

6100

Invalid Line TaxCode in the request

The TaxCode value isn’t valid. For US, specify TAX or NON. Supplied value: XXX.

6110

MAS Transaction cannot be updated

The requested transaction can’t be updated since it’s a MAS transaction.

6120

MAS Transaction cannot be deleted

The requested transaction can’t be deleted since it’s a MAS transaction.

6130

Cannot change who customer bills with

You can’t change who this customer bills with because there are invoices connected to a parent account. These invoices include charges for this customer. Or, it’s possible there are payments from the parent account that are applied to invoices for this customer. Delete all payments or invoices for the parent account that are linked to this customer.

6140

Duplicate Doc Num

The specified number is already in use. Specify a different number.

6150

ParentRef Required Validation Error

A ParentRef is required depending if (XXX) is true or false.

6160

Invalid TaxCodeRef Error

The specified CustomSalesTax ID can’t be used to create a transaction.

6170

Invalid TxnTaxDetail Error

The TxnTaxDetail attribute isn’t allowed when GlobalTaxCalculation is set to NotApplicable.

6180

Sub Level Limit

Review the number of nested accounts and customers. You can nest up to 5 levels.

6190

Invalid Company Status Error

The subscription period for the QuickBooks Online company has ended, has a billing problem, or was canceled. Learn more about QuickBooks Online subscription states.

6200

Account Period Closed Error

The user has “closed the books” so the account period is closed for edits.

6210

Account Period Closed Required Password Error

The user has “closed the books” so the account period is closed for edits. A password is required to make changes and updates.

6220

Delete Entity Has Balance Error

The object or entity you’re trying to delete has an open balance.

6230

Invalid TaxCodeRef Error

You can’t update transactions to use the CustomSalesTax ID.

6240

Duplicate Name Exists Error

The specified name already exists. The customer ID is: XXX.

6250

InvalidSalesCustomer

The specified customer (identified by XXX) doesn’t exist, or is inactive.

6270

InventoryTxnDatedBefo reItemStartDate

TTransactions with inventory items that have a quantity on hand can’t be dated earlier than the specified InventoryStartDate.

6280

Delete Customer Has Unbilled Expenses Error

This customer can’t be deleted because they have unbilled charges.

6290

InvalidEmployeeOrVend or

You must specify either an “employee” or “vendor.” You can’t enter both. Their ID is: XXX.

6300

InvalidEmployeeOrVend orName

The employee or vendor’s name is either missing or invalid. It should be Employee or Vendor.

6310

MissingCustomer

A customer is required if the transaction is billable.

6320

InvalidBillable

Invalid billable status: XXX.

6330

MissingBillingRate

Invalid hourly rate: XXX.

6340

InvalidTime

You must specify a time (hours:minutes): XXX.

6350

MissingTime

Time (hours:minutes) is missing: XXX.

6360

InvalidStartOrEndTime

Enter a valid start and end time. Make sure break times aren’t longer than the elapsed time.

6370

StartTimeAfterEndTime

The start time is after end time: XXX.

6380

InvalidDuration

The time duration isn’t within the valid range: XXX.

6390

InvalidMultipleDurations

Invalid multiple time durations.

Specify a total elapsed time (hours:minutes) or the start and end time.

6400

Deleting linkedPurchase results in invalid Invoice

The purchase can’t be deleted since it would invalidate a linked invoice.

6420

Email address is required.

An email address is required for this customer since the delivery type is “email.”

6430

Invalid account type used

Invalid account type: XXX

6440

Transaction Detail Information Required

You must select a product or service or an account for each split line that has an amount or a billable customer.

6450

Attempt to Void Transaction failed

Since the transaction is already settled, you can’t void it.

6460

Invoice MAS Transaction Deposit Amount mismatch

The invoice deposit amount (XXX) and credit card amount (YYY) don’t match.

6470

TaxLiabilityAccount or TaxRateError

You either selected a tax on a transaction that’s not allowed, or haven’t specified a tax rate.

6480

Matched Tranasction Delete Error

You can’t delete this transaction. It’s matched to another transaction that was categorized into a different financial account.

6490

MultipleBudgetSecondaryListTypes

Review the details in the error response.

6500

MissingBudgetDetails

Review the details in the error response.

6510

BudgetAccountMismatch

Review the details in the error response.

6520

Missing Tracked Inventory Item Quantity

The tracked inventory item must have a quantity.

6530

Found raw Credit Card Numbering request

You can’t enter raw credit card numbers. Manual credit card data isn’t supported.

Use a token for the credit card number.

6540

Deposited Transaction cannot be changed

This transaction is part of a deposit.

If you want to change or delete it, you must edit and remove it from the deposit it appears on.