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Fieldlens - Deactivate User Account When Someone Leaves Your Company
Fieldlens - Deactivate User Account When Someone Leaves Your Company
Updated over a year ago

If you have admin rights, you can deactivate accounts under your company as needed.

Follow these simple steps:

  1. Go to Settings, and Open Company Settings

  2. Click Users

  3. Click Edit on the top right

  4. Search for the user or users you need to remove and click on the X next to their names.

  5. Read the confirmation message and click Confirm

NOTE: You also have the ability to reset user passwords from here as well.

There may be times when you do not want to deactivate the account, but rather change the password to access it. You can also have multiple admins in a company and whoever has admin rights can add/remove this permission to other accounts.


Reactivate users to your Company

Wether you inactivated a user by mistake or you need to reinstate an employee after it's been deactivated, you can do so from the Company Settings menu.

  1. Only Company Admins can reactivate users. Go to Settings, and Open Company Settings, then click Users.

  2. Select the filter to display Inactive Users

  3. Use the search box to locate the user you need to reactivate, search by email, first name or last name, OR navigate through the pages to locate the user you need to make active. Once you located your employee, click Edit on the top right.

  4. Click the + button next to the user you need to reactivate

  5. Confirm and save the changes on the confirmation screen.
    Once you reactivate a user, they will be able to log in to their Fieldlens account and access all the projects where they are collaborators.

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